Welcome to Citizens Advice Brighton and Hove

We are a local independent advice charity. We’re part of the Citizens Advice network.

Our goal is to help everyone find a way forward, whatever problem they face.

We provide free, confidential and impartial advice. We campaign on the issues affecting people’s lives. We’re here for everyone.

Interested in volunteering with Citizens Advice?

We are recruiting for Volunteer Advisers – apply now

Visit our Volunteer page for more information and to apply.

Work with us

We are currently recruiting for these roles:

Operations ManagerThe deadline to apply for this role is Monday 18th March 9am.

Cost of living appeal

The Brighton & Hove Cost of Living Action Appeal is being run by Citizens Advice Brighton & Hove and Brighton & Hove Food Partnership, with support from Brighton & Hove City Council. 

The appeal is aiming to raise £35,000 in response to the impact the increasing cost of living is having on people in Brighton & Hove. 

Food and energy bills are going up and incomes aren’t rising as quickly. People are experiencing greater hardship, especially the most vulnerable in our community.

All donations will be split equally, with 50% going to provide help with fuel poverty and 50% going to pay for emergency food.

Your help can make a difference 

You can read our press release with more information about the appeal here.

Cost of Living Crisis and the need for advice

Record numbers of people are turning to Citizens Advice for help as we face the cost-of-living crisis together. 

Our volunteers and advisers are working flat out, answering as many calls and seeing as many people who have urgent and complex problems as we can.

We know that many people are struggling to get through to us, as we try to meet lots of demand for urgent advice. 

We’re working with partners to help us meet more demand. We know there’s still a long way to go to get through this challenging time, but with continued support, we’ll be able to help many more of the people who urgently need advice.

If you can’t find the advice you need on our national website, you can request email advice by using our online enquiry form.

You can also call us directly and speak to one of our Volunteer Advisers. All calls are free.

08082 78 78 15

Lines are open:

  • Monday          09.30 – 12.30 and 13.30 – 15.30
  • Tuesday          09.30 – 12.30    and    17.00 – 19.30
  • Wednesday    09.30 – 12.30 and 13.30 – 15.30
  • Thursday        09.30 – 12.30 and 13.30 – 15.30
  • Friday              09.30 – 12.30 and 13.30 – 15.30

You can visit us at our drop-ins on Monday afternoons from 1.15pm, and Thursday and Friday mornings from 9.15am, to see a Volunteer AdviserSpaces are very limited and not everyone can be seen at times of high demand.

Consumer advice: 03454 040 506

Universal Credit Help to Claim: 0800 144 8 444

Energyworks Energy Advice line: 0333 090 9150

Macmillan Horizon Centre Welfare Benefits Advice Service: 07483 171 832
Benefits advice for people who have been diagnosed with cancer and their families or carers.

Money Advice Service Debt Advice Project:
Call our Advice Service on 08082 78 78 15 who can arrange an appointment with this project

Pension Wise: 0800 138 3944
Advice for over-50s about ways to take money from your pension

Citizens Advice Witness Service Brighton: 0300 3321 136
Offers free and independent support for witnesses in criminal courts

Easter opening times

Our opening times have changed for Easter: make you sure you check the update times before ringing us.

Our offices and helpline will be closed from the 29th of March to the 1st of April. 

We will be open again on the 2nd of April.

You can still access information through our website 24/7 https://www.cabrightonhove.org

 

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Donate

Citizens Advice Brighton & Hove is an independent local charity.

We provide independent, impartial, free and confidential advice to help people overcome the problems they face.

As demand for our advice grows we need your help more than ever. Please support our work if you are able.