You should receive an email immediately confirming this. Check your junk folder if it does not appear in your inbox. If you do not receive an email, please re-submit your enquiry making sure that you have entered the correct email address. Alternatively, please contact the bureau on our Adviceline: 01273 223951.
We aim to send you a reply to your enquiry within five working days. However if you have a deadline approaching or your matter is particularly urgent, please telephone the bureau on 01273 223951, remembering to let us know that you have also emailed us with your enquiry.
The telephone lines are open between
9:30am - 12:30pm Monday to Thursday
1:30pm - 3:30pm Monday, Wednesday and Thursday
4:00pm - 6:30pm on Tuesday.
We also have a limited drop in service at Bartholomew House, Bartholomew Square, Brighton, BN1 1JS.
The drop in is open between 8:45am - 10:30am Monday to Thursday.
The number of clients we can see at the drop in will be limited so please try and contact us using our telephone or email service first.
You may find useful information on our national information website www.adviceguide.org.uk.
Please also note that the bureau can only handle your enquiry if you live in the Brighton and Hove area.
Please note that it will remain your responsibility to ensure that you act within any time limits.